Every term you encounter in the lobby — from RTP on a slot screen to rollover on a promo notice — has a plain meaning, and this page gives you that meaning in straightforward English.
Knowing what a term means changes how you move through the lobby. When you understand volatility, you can pick a slot that fits how long you want to play.
FOUR TERM FAMILIES
Where Each Term Family Appears
These four groups cover the terminology you'll encounter across the lobby, account area, and promo notices.
Game Mechanics
Terms like RTP, volatility, RNG, payline, and multiplier appear on the game info panel — usually a small 'i' icon inside the slot or table game screen. Providers such as Pragmatic Play and Habanero display these where the game exposes them.
Odds and Markets
Asian handicap, over/under, decimal odds, and spread are sportsbook terms. You'll see them on the market selection screen when browsing cricket, football, or other categories. The format shown depends on your account display setting.
Wallet and Account
Balance, pending, turnover, and withdrawal status live in your account wallet tab. After a Rocket or Upay deposit clears, the credited amount appears under available balance. Pending means the transaction is still being processed.
Information Conditions
Rollover, wagering requirement, minimum odds, and qualifying deposit are the terms attached to any active promo. These appear in the terms section of each offer notice — read them before opting in so the conditions are clear.
CORE GAME TERMS
Core Terms: Slots, Tables and Live Casino
These are the definitions players ask about most when they first explore the slot and live casino sections.
What is RTP?
RTP stands for Return to Player. It is the percentage of total wagers a game is designed to pay back over a very large number of rounds.
What is house edge?
House edge is the mathematical advantage the platform holds on a game, expressed as a percentage of each wager.
What does volatility mean in slots?
Volatility describes how a slot distributes its payouts. High volatility means wins arrive less often but tend to be larger when they do. Low volatility means smaller, more frequent wins. Medium sits between the two.
What is a wager or turnover requirement?
A wager or turnover requirement is the total amount you must bet before a promo credit or conditional balance becomes withdrawable. If a notice states a 10x turnover on a 500 BDT credit, you need to place 5,000 BDT in qualifying bets. The exact qualifying games and minimum odds are listed in the offer terms.
What does jackpot mean?
A jackpot is a prize pool attached to a specific slot or game feature that pays out when a defined combination or trigger is hit. Some jackpots are fixed amounts; others accumulate across rounds.
What is a live dealer?
A live dealer game streams a real human dealer from a studio to your screen in real time. You place bets through the interface while watching the dealer handle physical cards or a roulette wheel.
ODDS PAYMENT ACCOUNT
Odds, Payment and Account Terms
These definitions cover the sportsbook, wallet, and account verification language you'll encounter beyond the game lobby.
What is Asian handicap?
Asian handicap is a betting format that removes the draw outcome by giving one team a virtual head start or deficit before the match begins. It is common in cricket and football markets. A -0.
What does over/under mean?
Over/under is a market where you predict whether a measurable match statistic — total runs in a cricket innings, total goals in a football match — will finish above or below a line set by the platform. You pick over or under; the final figure determines the result. It does not require predicting the winner.
What is rollover?
Rollover is another term for wagering requirement — the number of times a credited amount must be bet before withdrawal is permitted. Some platforms use rollover specifically for sportsbook conditions and wagering requirement for casino conditions, but both describe the same mechanic. Check the specific offer terms for which games count.
What is an e-wallet in the context of my account?
An e-wallet is a mobile-based payment account that holds funds digitally and lets you deposit or withdraw without a bank card. Rocket and Upay are the e-wallet options configured on this platform. After linking your mobile wallet number in the account payment section, deposits credit to your available balance once the transfer clears.
What is KYC?
KYC stands for Know Your Customer. It is the identity verification process that confirms your account details match a real person. You may be asked to submit a national ID or similar document at the withdrawal stage. Completing KYC once unlocks full account functionality; the documents required are listed in the account verification section.
What are responsible-play limits?
Responsible-play limits are account-level controls that let you set boundaries on deposit amounts, session length, or wager size within a defined period. They are configured in the account settings area. Setting a limit does not affect your existing balance; it applies to future activity from the point you save the change.
TERMS IN REAL DECISIONS
How These Terms Connect to Lobby Screens
Seeing terms in isolation is one thing; seeing how they interact in a real session is more useful. Take a slot session: you open a Habanero title, check the game info panel, and see RTP listed at a published figure alongside a volatility rating of high.
RTP + Volatility
Both figures appear in the game info panel of slots from Habanero and Pragmatic Play where the provider publishes them. RTP is the long-run return rate; volatility tells you how that return is distributed across sessions.
Asian Handicap on Cricket
Visible on the sportsbook market screen for BPL and international cricket fixtures. The handicap line sits next to the team name; tap it to see the full market conditions before placing a selection.
Wallet Balance vs Pending
After a Rocket or Upay transfer, your account wallet splits the total into available and pending. Available is ready to use; pending is still processing. Both figures update in the wallet tab without needing a page refresh.
Rollover on a Promo Notice
When you open a promo detail in the account area, the rollover figure appears in the conditions block. It shows the total wager amount required and which game categories — slots, live casino, sportsbook — count toward clearing it.
GET TERM HELP
Ask Us If a Term Is Unclear
If a definition here doesn't match what you're seeing on screen, or a term appears in your account that isn't covered above, our support team can clarify it directly.
Live Chat
Open the chat icon from any page while logged in. Describe the term or screen you're looking at and a support agent will explain what it means in the context of your account.
Email Support
Send a message through the contact form in the help section. Include a screenshot or the exact term you're asking about so the team can give you a precise answer rather than a general one.
Help Centre
The help centre in your account menu has articles organised by topic — payments, account verification, game rules, and promo conditions. Search the term directly to find the relevant article.
USING THESE FEATURES
Questions About Features These Terms Describe
These questions go beyond definitions and cover how the features themselves work inside your account.
Where do I find RTP for a specific slot?
Open the slot and look for the information icon — usually a small 'i' or a menu button inside the game frame. RTP is shown there when the provider publishes it. Not every title displays this figure; it depends on what Microgaming, Pragmatic Play, JDB, or Habanero exposes for that game.
How do I check my turnover progress on a promo?
Log in and go to the promo or bonus section of your account. Information show a progress indicator with the amount wagered so far against the total required. The figure updates after qualifying bets are settled, not in real time during a round.
Can I change the odds format in the sportsbook?
Yes. Open the sportsbook settings from the menu inside the sports section. You can switch between decimal, fractional, and other formats. The change applies immediately across all open markets without needing to reload the page.
What happens to my balance if a Rocket deposit shows as pending?
A pending deposit means the transfer is still being confirmed between Rocket and the platform. Your available balance does not include the pending amount yet. Once the transfer clears, the funds move to available automatically and you'll see the updated figure in your wallet tab.
How do I complete KYC verification?
Go to the account settings or verification section while logged in. The page lists the documents accepted and the upload steps. Submit the required ID once; after the team reviews it, your account is marked verified and full withdrawal access is enabled without repeating the process.
Does the Asian handicap market apply to all cricket matches?
Availability depends on the specific fixture and how the market is priced for that match. Check the sportsbook market list for the match you're interested in — if Asian handicap is offered, it appears alongside the other market types on that fixture's page.