Sports / Mobile
At ek3e, your account data belongs to you. This policy explains what we collect when you register, deposit via Rocket or Upay, and navigate the lobby — and how you can review, correct or remove that information. Access to our platform depends on your local law and eligible regions.
When you open an account with ek3e, we collect the information you provide during registration — your contact details, login credentials and any wallet identifiers you connect for deposits through Rocket, Upay or Bank Transfer. We also collect session data: device type, browser, IP address and the pages you visit inside the lobby. This data lets us verify your account, process transactions and keep your session secure across devices. We do not sell your personal data to third parties. Information shared with payment processors — including Rocket and Upay — is limited to what those services need to complete your transaction. We retain account records for as long as your account is active and for a period after closure as required by applicable rules in the regions where we operate. Cookies and similar tools track your session state and remember your lobby preferences. You can manage cookie settings through your browser, though disabling certain cookies may affect how the site functions on your device. Our data practices apply to all regions where ek3e is accessible, subject to local law.
This policy covers all data collected when you register, log in or manage your account on ek3e, including wallet connections and session activity across mobile and desktop.
Deposit and withdrawal records processed through Rocket, Upay or Bank Transfer fall within this policy. Payment processors operate under their own terms once a transaction leaves our platform.
Your browsing activity within the ek3e lobby — game categories visited, pages loaded, time on site — is covered here. Game outcomes and provider data are governed separately by each studio's own terms.
Links to external sites, social platforms or third-party tools are outside this policy's scope. Once you leave ek3e, the destination site's own privacy terms apply to any data you share there.
You have practical choices over the data ek3e holds on your account. You can request a copy of the personal information we have on file, ask us to correct details that are inaccurate, or raise a question about how a specific piece of data is being used. If you want to close your account and request deletion of your records, you can do that through our support channel — we will confirm receipt and explain any retention obligations that apply under local rules before proceeding. To review your account details, log in and open the account settings page. Fields like your contact information and linked wallet details can be updated directly there. For anything that requires our team to act — a data request, a correction to records you cannot edit yourself, or a question about retention — reach out via the support routes listed on this page.
Log in to your ek3e account and open account settings to see the contact details, wallet connections and session preferences we hold for you.
Update your contact information and linked wallet details directly in account settings. For fields you cannot edit yourself, contact support with the correction you need.
If you are unsure how a specific piece of your data is used or stored, send your question through our live chat or email support route and we will respond with a clear explanation.
To close your account and request deletion of personal records, contact our support team. We will confirm any retention period that applies before completing the request.
Open the chat widget on ek3e to reach our support team directly. Use this route for account questions, data requests or any privacy concern that needs a quick response.
Send your privacy or data request to our published support email address, found in the contact section of the site. Include your registered account details so we can locate your records.
The help section inside your logged-in account area covers common data and privacy questions. Check there first for step-by-step guidance on updating details or managing your preferences.
Account records are stored on secured servers. We limit access to personal data to the team members and processors who need it to operate your account, handle transactions or respond to your support requests.
We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can review and adjust cookie permissions through your browser settings at any time.
Your login is protected by password authentication. If you notice any unexpected activity on your account, contact support immediately through live chat so we can review and secure your session.
When we update this policy, the revised version is published on this page with a note of what changed. Continuing to use ek3e after an update means you have read the revised terms.
We collect the contact details, login credentials and wallet identifiers you provide during registration. We also record session data — device type, browser and IP address — to verify your account and keep your session secure across mobile and desktop.
We do not sell your data. Information is shared with payment processors like Rocket and Upay only to the extent needed to complete your transaction. Those processors operate under their own privacy terms once a payment leaves our platform.
Contact our support team via live chat or email with your registered account details. We will locate your records and provide the information we hold on file, subject to any retention obligations that apply under local rules.
Yes. Log in to your ek3e account and open account settings to update contact details and linked wallet connections directly. For fields that require our team to act, send a request through live chat or email support.
We retain records for a period after account closure as required by applicable rules in the regions where we operate. When you request closure, our support team will confirm the retention period before completing the process.
This policy applies to all accounts on ek3e. Access to the platform depends on your local law and eligible regions. If you have a question about how local rules affect your data rights, contact our support team for clarification.